What is closing...getting a “yes” or getting a “no?” It’s getting a decision. Don’t take “maybe” for an answer. Agent demonstrations of asking for the order. Demonstration of closing on a FSBO. Assertive vs. Aggressive closing. How to close, but not be high pressure. The decision must be in the best interests of your customer or client. Closing mistakes. Here’s how to avoid all the common mistakes agents make like talking too much, waiting till the end, using a trial close as a close.